Abstract this master thesis is a qualitative case study, carried out at microsoft norway i have investigated different processes and strategies that are used for information distribution, work performance measurement, and learning in the organization the thesis is interdisciplinary, and adopts theoretical perspectives from. The presented case study and lessons learned are benchmarks for best practices and contribute to the existing experimental cases this, in turn, should help organizations and researchers to better understand how public sector government organizations perceive and practicing knowledge management, which should. Knowledge management case studies - 2 - accenture the organisation and its business environment accenture is one of the world's largest management consultancies employing over 75,000 people in 47 countries the company reported global net revenues of over us$11 billion for the financial. A case study for impelling university research productivity and impact through collaboration is presented scientometric results support the hypothesis that a knowledge management model increased. Hershey • london • melbourne • singapore idea group publishing case studies in knowledge management murray e jennex san diego state university, usa.
Knowledge management: case studies for small and medium enterprises (pdf 17mb) - the asian productivity organization (apo) was established on 11 may 1961 as a regional intergovernmental organization its mission is to contribute to the socioeconomic development of asia and the pacific through enhancing. Capabilities of so-called knowledge management systems a case study of an irish software vendor's experiences in developing knowledge management systems using case-based reasoning technologies was undertaken to help achieve this objective the findings of this study illustrate that the knowledge management. This paper uses the context of the sydney organising committee of the olympic games (socog) as a case study it examines how information and knowledge management (km) were utilised through a specific knowledge project (the sydney 2000 games information system) in an event‐driven organisation with a limited.
Johns hopkins center for communication programs (ccp) | senior program officer/learning director, k4health i am happy to announce that the latest ghkc knowledge management case study—supporting communities to encourage south-to-south knowledge sharing and product improvement”— is now available. Five companies demonstrate how organizations of various shapes and sizes overcame the deployment challenges to share knowledge within their enterprises baseline and it sister publication, cio insight, have done several knowledge management case studies over the years here we invoke five that. Case studies: km tools in ict companies through good times and bad, km eds has a vast architecture for knowledge sharing and innovation across its global force, which includes the techlore technical knowledge repository and 114 communities of practice with over 28,000 members emc's secure web portal,. Expected return on investment, and an analysis of a case study of an organization that has successfully implemented km: infosys, a business technology consulting and it services company infosys has successfully implemented km over a period of several years the case study presented here is based on accounts.
Knowledge management (km) case study context inadequate information systems in low- and middle-income countries can compromise the availability of accurate data on human resources for health (hrh) without such data, policy makers, program managers, and other stakeholders often have difficulties identifying. This article looks at 'knowledge management', using a case study of the world bank's research department, located in the bank's development economics vice- presidency (dec) despite the bank's presentation of its research arm as conducting 'rigorous and objective' work, the author finds that the bank's. Knowledge management systems: an interpretive case study of two western australian house- building firms geoffrey david wilson edith cowan university this thesis is posted at research online recommended citation wilson, g d (2006) strategies for designing and implementing. Citation: tan, h, carrillo, p and anumba, cj, 2012 case study of knowledge management implementation in a medium-sized construction sector firm journal of management in engineering, 28 (3), pp 338 - 347 additional information: • this article was published in the journal of management in engineer.
Case studies in knowledge management provides rich, case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings a variety of km issues are explored, including issues associated with building a kms, organizational culture and its. For our research work we used the case study inquire results showed that the most critical factors that impact on knowledge transfer and knowledge sharing were the motivation and the trusting relationships we suggested several solutions to overcome these barriers in order to improve knowledge transfer and knowledge.
Knowledge management case studies describing how knowledge management software is deployed to increase service delivery quality and efficiency.
Knowledge management in small and micro organisations: case study on knowledge retention in arts consultancy number of pages and appendix pages 85 + 2 knowledge management is a set of processes of acquiring, creating, sharing and using in- formation resources in an organisational context. Abstract knowledge management (km) systems can be difficult to install it can be even more difficult to ensure its use by employees we present two case studies – one that failed and one that succeeded the first case study examines the efforts to implement and use a km system at a tax firm, and the challenges. The strategic importance of knowledge in today's organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken. Sloan management review, 39(2), 43–57 google scholar davenport, th, prusak, l (1998) working knowledge: how organizations manage what they know cambridge, ma: harvard business school press google scholar dilnutt, r (2002) knowledge management in practice—three contemporary case studies.
Read articles about knowledge management- hbs working knowledge: the latest business management research and ideas from hbs faculty. Chapter 53 the force of knowledge: a case study of km implementation in the department of the navy by alex bennet 1 and dan porter 2 1 u s department of navy deputy chief information officer for enterprise integration 1 co-chair, federal knowledge management working group 2 us department of navy. E-mail address: [email protected] 4th information systems international conference 2017, isico 2017, 6-8 november 2017, bali indonesia the impact of knowledge management on organizational productivity: a case study on koosar bank of iran fatemeh torabia, jamal el-denb aputra malaysia university.